How to Use your Insurance for Physical Therapy at Mission Hills Physical Therapy

We collect payment at the time of service for physical therapy and will give you a SuperBill, which is an itemized receipt, with the codes you will need to get your money reimbursed from your insurance company.  You can call your insurance company so you know exactly what they will pay you back.  Sandra and Jen can explain how you can submit your SuperBill to your insurance company.

You should expect reimbursement of your money from your insurance company in a few weeks.  Your insurance company actually pays you far sooner than they would pay us.

We here at MHPT appreciate you and want to make sure your insurance companies honor their commitments to you. We will help you with anything you need so you can get reimbursed from your insurance company.

Ralph Havens

Mission Hills Physical Therapy

Below is one client’s experience:

Insurance experience by a physical therapy client:

“I received a summary bill (superbill) from the physical therapy clinic before treatment, which I sent to the insurance company and they gave me a pre-estimate (which turned out to be accurate). After treatment, I got an itemized bill that was already prepared by the physical therapy office to submit for insurance and I sent it in and was reimbursed in a couple weeks by my insurance company.  It wasn’t a complicated process and knowing what I owed up front made a big difference for me.  In the past I had physical therapy from another clinic and didn’t pay anything up front only to be hit with an unexpected bill months after I had been to therapy.”



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